Shipping policy
Shipping Policy – Zuqas Kitchen
At Zuqas Kitchen, we ensure timely and safe delivery of freshly prepared food to your doorstep.
1. Delivery Areas
- We currently deliver within selected areas of Pakistan
- Delivery availability depends on your location
- Please confirm your area before placing an order
2. Delivery Time
- Standard delivery time: 30 to 60 minutes
- Delivery time may vary depending on:
- Order size
- Location distance
- Traffic or weather conditions
3. Delivery Charges
- Delivery charges may vary based on your location
- Exact delivery fee will be shared at the time of order confirmation
4. Order Processing Time
- Orders are prepared fresh after confirmation
- Preparation time usually takes 15–30 minutes before dispatch
5. Delays in Delivery
While we try our best to deliver on time, delays may occur due to:
- Traffic conditions
- Weather issues
- High order volume
Zuqas Kitchen is not liable for delays caused by external factors.
6. Customer Responsibilities
- Provide accurate delivery address and contact number
- Be available to receive the order on time
- Ensure phone is reachable at the time of delivery
7. Failed Deliveries
- If the customer is unavailable or unreachable, the order may be canceled
- In such cases, no refund will be issued
8. Order Tracking
- Orders are usually confirmed via call or message
- For updates, customers can contact us directly on WhatsApp
9. Contact Us
For delivery-related queries:
Zuqas Kitchen
Pakistan
Phone / WhatsApp: [+92 332 6486478]